EFAP (Employee and Family Assistance Program)

Your EFAP is a confidential and voluntary support service that can offer you help when you need it most, from everyday challenges to complex issues, and everything in-between.  

For confidential and immediate support with your work, health and well-being 24 hours a day, 7 days a week, 365 days a year, call TelusHealth at:


1-866-289-6749 or 1-800-387-4765

Username: canadalife
Password: lifeworks

TELUSHealth Online Information


Let them help you:

Achieve well-being - Stress, depression, anxiety, anger, crisis situations, life transitions.

Manage Relationships & Family - Separation and divorce, elder care, relationship conflict, parenting, blended family issues.

Find Child & Elder Care Resources - Maternity and parental leave, adoption, child care services, schooling, adult day programs, nursing and retirement homes.

Get Legal Advice - Separation and divorce, civil litigation, custody and child support, will and estate planning.

Get Financial Guidance - Credit and debt management, budgeting, bankruptcy, financial emergencies, changing circumstances.

Deal with Workplace Challenges - Work-life balance, conflict, career planning, bullying and harassment.

Tackle Addictions - Alcohol, tobacco, drugs, gambling, other addictions, post-recovery support.

Improve Nutrition - Weight management, boost energy and resilience, high cholesterol, high blood pressure, diabetes, heart disease.

Focus on Your Health - Identify conditions, prevent illness, manage symptoms, discover natural healing strategies, create an action plan for better health.


There is no cost to use your EFAP.

This service is provided by the organization's group benefits plan for all eligible employees as well as the parents of all eligible employees.


TELUSHealth Brochure



Centre Hours


Office Closed


8:00am - 3:30pm


8:00am - 3:30pm


8:00am - 3:30pm


8:00am - 3:30pm


8:00am - 3:30pm


Office Closed